Fix: Region mismatch / cross-region restrictions
If cross-play works for others but not you: check region, account restrictions, platform policies, and privacy filters.
TL;DR
Cross-region pairing can fail due to platform policy, account region, or privacy filters.
Fast checks
- Verify both accounts are allowed to play online cross-network
- Check region/account settings (platform-level)
- Test same-platform first
If you suspect region restrictions
Try pairing with a friend in the same region to confirm the pattern.